Top Questions
Can I have a massage if I've recently been unwell?
If you’ve been unwell in the last 14 days, please get in touch before booking. We may need to delay treatment—even if you’ve tested negative for COVID-19.
Are you taking precautions for COVID-19?
Click here to see my current precautions. Feel free to ask if you have any questions.
Do you take credit cards?
I accept Visa, Mastercard, American Express and eftpos, plus Apple Pay and Google Pay. Cash is also accepted.
Are health fund rebates available?
Yes. I’m registered with all major health funds. I don’t process claims onsite, but your receipt includes the details you need to claim directly. Add your fund on the intake form so I can include everything required. If you join or switch health funds, please update me.
Is there parking?
Street parking is usually available on Loveridge Street or Power Avenue. The entrance is on Loveridge Street. Visitor parking is also available via the Brennan Street carpark entrance.
How do I cancel or reschedule?
Log in to view, reschedule or cancel your bookings (top menu → your name → ‘My Bookings’). If you need to cancel within 24 hours, please contact me directly. A $50 fee applies for late cancellations and no-shows, waived if you’re unwell.
How often should I get a massage?
It depends on your goals, symptoms, activity and stress. For maintenance, every 4–8 weeks often works well; for pain or high tension, short-term weekly sessions may help. We’ll decide together.
What will my first session be like?
Arrive ~10 minutes early to review your health history. I’ll step out while you undress—most clients dress down to underwear—and provide a sheet for draping. Ask anytime for changes to pressure, techniques, music or temperature, or to take a break.
Will I be sore tomorrow?
Remedial massage can feel like a workout. Mild soreness for 1–3 days is common and should ease on its own. If it lasts longer, tell me next time and we’ll adjust pressure.
Can I book if I have a chronic or terminal illness?
Yes, when appropriate. Massage can support comfort and stress relief alongside your medical care. If your condition is unstable or you’re in active cancer treatment, I may request written clearance from your clinician.
do you offer pregnancy massage?
While I’m qualified to work with pregnant clients, I don’t offer pregnancy massage. I can share details of a local prenatal specialist on request.
do you have shower facilities?
Yes. If you’d like to shower before or after your massage, just let me know. Towels are provided.