Top Questions
How often should I get a massage?
It depends on your goals, symptoms, activity and stress. Many people find every 4–6 weeks works well for general maintenance, but frequency is best determined by how you respond and what you're trying to achieve. We'll work this out together.
What will my first session be like?
Arrive ~10 minutes early to review your health history. I’ll step out while you undress—most clients dress down to underwear—and provide a sheet for draping. Ask anytime for changes to pressure, techniques, music or temperature, or to take a break.
Can I have a massage if I'm unwell?
If you've been unwell recently, please get in touch before booking as we may need to delay your appointment.
Can I book if I have a chronic or terminal illness?
Yes, when appropriate. Massage can support comfort and stress relief alongside your medical care. If your condition is unstable or you’re in active cancer treatment, I may request written clearance from your clinician.
Do you provide exercises as part of treatment?
Yes. When appropriate, I may include simple, condition-specific exercises and advice to support your progress.
Are health fund rebates available?
Yes, for Remedial Massage sessions. I am registered with all major funds. My clinical process includes the orthopaedic assessment required for private health claims. Note that Relaxation Massage is a restorative wellness service and is not claimable.
How do I claim?
I don’t process claims onsite. Your Remedial receipt will include all provider details needed to claim directly via your fund’s app or website. Please include your fund name on the intake form.
Which service should I book?
Book Remedial for injury rehab, persistent pain, or a clinical assessment of tension. Book Relaxation for systemic stress relief and restorative recovery. Deep tissue techniques can be integrated into either.
Do you take credit cards?
I accept Visa, Mastercard, American Express and eftpos, plus Apple Pay and Google Pay. Cash is also accepted.
Is there parking?
Street parking is usually available on Loveridge Street or Power Avenue. The entrance is on Loveridge Street. Visitor parking is also available via the Brennan Street carpark entrance.
Do you have shower facilities?
Yes. If you’d like to shower before or after your massage, just let me know. Towels are provided.
Will I be sore tomorrow?
Remedial massage can feel like a workout. Mild soreness for 1–3 days is common and should ease on its own. If it lasts longer, tell me next time and we’ll adjust pressure.
How do I cancel or reschedule?
Log in to view, reschedule or cancel your bookings (top menu → your name → ‘My Bookings’). If you need to cancel within 24 hours, please contact me directly. A $50 fee applies for late cancellations and no-shows, waived if you’re unwell.
Do you offer pregnancy massage?
While I’m qualified to work with pregnant clients, I don’t offer pregnancy massage. I can share details of a local prenatal specialist on request.